Terms & Conditions

Last Updated: January 2025

1. Acceptance of Terms

By accessing or using Soldie ("Service"), you agree to be bound by these Terms & Conditions ("Terms"). If you disagree with any part of the terms, you may not access the Service.

These Terms apply to all visitors, users, and others who access or use the Service.

2. User Accounts

2.1 Registration

To use Soldie, you must create an account by providing accurate, complete, and current information. You are responsible for:

  • • Maintaining the confidentiality of your account credentials
  • • All activities that occur under your account
  • • Notifying us immediately of any unauthorized access

2.2 Eligibility

You must be at least 18 years old and have the legal capacity to enter into contracts. By using Soldie, you represent and warrant that you meet these requirements.

3. Service Usage

3.1 Permitted Use

Soldie is designed for legitimate B2B sales automation. You may use the Service to:

  • • Send personalized outbound sales emails
  • • Automate prospect research and lead generation
  • • Track campaign performance and analytics
  • • Manage sales workflows and CRM integrations

3.2 Prohibited Activities

You agree NOT to:

• Send spam, unsolicited bulk emails, or violate CAN-SPAM Act / GDPR

• Use purchased, scraped, or non-consensual email lists

• Impersonate others or provide false information

• Attempt to bypass security measures or rate limits

• Reverse engineer, decompile, or hack the Service

• Use the Service for illegal activities or fraud

• Resell or sublicense access without written permission

4. Subscription & Payment

4.1 Billing

Paid subscriptions are billed in advance on a monthly or annual basis. By subscribing, you authorize us to charge your payment method automatically each billing cycle.

4.2 Refunds

We offer a 30-day money-back guarantee for new customers. To request a refund, contact support@soldie.io within 30 days of your initial purchase. Refunds after 30 days are at our sole discretion.

4.3 Price Changes

We reserve the right to modify subscription prices with 30 days advance notice via email. Price changes do not affect existing subscriptions until renewal.

5. Intellectual Property

Our Content: The Service, including its original content, features, functionality, AI models, and design, are owned by Soldie and protected by international copyright, trademark, and other intellectual property laws.

Your Content: You retain ownership of any data, content, or materials you upload to Soldie ("User Content"). By uploading User Content, you grant us a limited, worldwide license to use, store, and process it solely to provide the Service.

6. Disclaimers

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO:

  • • Merchantability or fitness for a particular purpose
  • • Uninterrupted, error-free, or secure operation
  • • Specific results or outcomes from using the Service
  • • Accuracy or reliability of AI-generated content

7. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, SOLDIE SHALL NOT BE LIABLE FOR:

  • • Indirect, incidental, special, or consequential damages
  • • Loss of profits, revenue, data, or business opportunities
  • • Damages exceeding the amount you paid in the past 12 months

Some jurisdictions do not allow limitation of liability, so these limits may not apply to you.

8. Termination

We may terminate or suspend your account immediately, without prior notice or liability, if you breach these Terms. Upon termination:

  • • Your right to use the Service ceases immediately
  • • You will have 30 days to export your data
  • • We may delete your data after this period
  • • No refunds for partial billing periods

9. Governing Law

These Terms are governed by the laws of Poland, without regard to conflict of law provisions. Any disputes shall be resolved in the courts of Gdańsk, Poland. For EU customers, you retain the right to bring claims in your country of residence.

10. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify users of material changes via:

  • • Email to your registered address
  • • Prominent notice on the website
  • • In-app notification

Continued use after changes take effect constitutes acceptance of the new Terms.

11. Contact

Questions about these Terms? Contact us:

Email: legal@soldie.io

Support: support@soldie.io

Address: Soldie Sp. z o.o., Gdańsk, Poland